Website Hosting & Maintenance

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99.9% Uptime SLA
Guaranteed availability, every month
๐ŸŒ
500+ Websites Hosted
Trusted by Sydney businesses
๐Ÿ›Ž๏ธ
<2hr Support Response
Real humans, not ticket queues
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0 Security Breaches
On our managed hosting platform
Why Your Hosting Matters

Your Website Is Only as
Good as What's Underneath It.

Your website can have the best design in the world โ€” but if it's sitting on slow, insecure, or unreliable hosting, it doesn't matter. Slow sites lose customers. Hacked sites lose trust. Outdated sites get exploited. Most "cheap hosting" plans are designed to sell you a price, not protect your business.

At EG Solutions, we manage hosting and maintenance as a premium, proactive service. We monitor your site 24/7, apply updates before vulnerabilities are exploited, back up your data daily, and respond to issues in under two hours. You focus on running your business โ€” we make sure your website never lets you down.

All hosting runs on Australian servers with enterprise-grade infrastructure. No overseas data centres, no shared-hosting overcrowding, no waiting on automated support bots when something goes wrong.

What's Covered
Hosting ยท Maintenance ยท Security ยท Support

Every managed hosting plan includes everything your site needs to stay fast, secure, and up-to-date โ€” with a local Australian team watching over it every single day.

Australian Servers Daily Backups SSL Management Malware Scanning WP Updates Speed Tuning Uptime Monitoring Priority Support
๐Ÿ‡ฆ๐Ÿ‡บ
100% Australian Infrastructure
Your data never leaves Australian soil
Our Hosting Services

Everything Your Site
Needs to Stay Online

From managed WordPress hosting to complete website maintenance plans, we cover every layer of your site's infrastructure โ€” so you never have to worry about servers, security, or software updates again.

๐Ÿ–ฅ๏ธ

Managed WordPress Hosting

Enterprise-grade WordPress hosting on Australian servers, fully managed by our team. Optimised stack with Nginx, PHP 8.x, object caching, and CDN โ€” delivering consistently fast load times regardless of traffic spikes or time of day.

  • Australian data centres (Sydney/Melbourne)
  • Nginx + PHP 8.x optimised stack
  • Redis object caching included
  • Global CDN for fast load times
  • Scalable resources on demand
  • 99.9% uptime SLA, every month
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Website Maintenance Plans

Proactive monthly maintenance keeps your site running smoothly and securely โ€” before problems occur. We handle all WordPress core, theme, and plugin updates, test for conflicts after every update, and apply hotfixes within 24 hours if anything breaks.

  • WordPress core, theme & plugin updates
  • Conflict testing after every update
  • 24-hour hotfix guarantee
  • Monthly performance health check
  • Content updates (Business plan+)
  • Detailed monthly maintenance report
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Security Monitoring & Hardening

A single compromised website can destroy years of search ranking, customer trust, and brand reputation. We implement enterprise-level security hardening, run continuous malware scans, and respond to threats within two hours โ€” protecting your site before, not after, an attack.

  • 24/7 automated malware scanning
  • Web Application Firewall (WAF)
  • Brute force & DDoS protection
  • Vulnerability patching within 24hrs
  • Malware removal included
  • Security audit & hardening report
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Speed & Performance Optimisation

Site speed is a Google ranking factor and a direct driver of conversion rate โ€” a 1-second delay costs you 7% in conversions. We optimise your entire performance stack, from image compression and code minification to caching layers and database query tuning.

  • Core Web Vitals optimisation
  • Image compression & WebP conversion
  • CSS, JS & HTML minification
  • Browser & server caching setup
  • Database optimisation & cleanup
  • Monthly Google PageSpeed audit
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Backup & Disaster Recovery

When something goes wrong โ€” and eventually, something always does โ€” you need to recover fast. We run daily automated backups stored in a separate Australian data centre, with one-click restore capability and a guaranteed recovery time of under 4 hours for total site restoration.

  • Daily automated full-site backups
  • Off-site storage in separate data centre
  • 30-day backup retention (90-day Enterprise)
  • One-click restore for any date point
  • <4hr guaranteed recovery time
  • Pre-update snapshots before all changes
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Domain & DNS Management

Domain registration, renewal, DNS configuration, and email hosting setup โ€” all managed under one roof. We handle the technical complexity of DNS records, SPF/DKIM/DMARC email authentication, SSL renewals, and subdomain configurations so you never have to.

  • Domain registration & renewal management
  • DNS record configuration & management
  • SSL certificate provisioning & auto-renewal
  • SPF, DKIM & DMARC email authentication
  • Subdomain & redirect management
  • Domain transfer assistance
What You Get

Everything Included
In Every Plan

Unlike other hosting providers that nickel-and-dime every add-on, our managed hosting plans include every tool, layer, and service your site needs โ€” all managed by a real local team, not an automated system.

01

Australian Server Infrastructure

Your website is hosted exclusively on Australian servers (Sydney and Melbourne data centres). Faster load times for local users, full compliance with Australian data sovereignty requirements, and no offshore data exposure.

02

Daily Automated Backups

Full-site backups run automatically every 24 hours and are stored in a separate, geographically isolated data centre. Restore any version from the past 30 days (90 days on Enterprise) with a single click.

03

SSL Certificate Management

SSL certificates are provisioned, configured, and automatically renewed โ€” you'll never face an "unsecure site" warning or a lapsed certificate that tanks your search rankings and scares visitors away.

04

99.9% Uptime Guarantee

Backed by a written SLA, your site stays online. We monitor uptime every 60 seconds from multiple global locations and alert our team the instant a downtime event is detected โ€” minimising any disruption to your business.

05

24/7 Security Monitoring

Continuous automated scanning for malware, suspicious activity, unauthorised file changes, and known vulnerabilities โ€” with immediate alerts and a human response within two hours for any security event.

06

WordPress Core & Plugin Updates

All WordPress core updates, theme updates, and plugin updates are applied monthly (or immediately for critical security patches) โ€” with conflict testing after every update and a rollback snapshot in case anything breaks.

07

Speed & Performance Tuning

Monthly performance audits against Google Core Web Vitals standards. We tune caching, compress images, clean up database bloat, and monitor page load times โ€” so your site stays fast as your content grows.

08

Malware Scanning & Removal

If malware is ever detected on your site, we remove it completely โ€” no extra charge, no question asked. Our proactive scanning means we typically catch and neutralise threats before they cause any visible damage.

09

Uptime Monitoring & Alerts

Real-time monitoring from multiple geographic locations checks your site every 60 seconds. You receive instant notifications if your site goes down, and our team begins investigating and resolving within minutes.

10

Priority Technical Support

Hosting clients receive priority support with a guaranteed response within 2 business hours. You speak to a human โ€” the same local team who built and manages your site โ€” not an offshore tier-1 support agent reading from a script.

11

Monthly Performance Report

Every month we send a detailed report covering uptime statistics, security scan results, updates applied, backup status, page speed scores, and any issues identified and resolved. Full transparency, every month.

12

Domain & DNS Management

We manage your domain renewals, DNS configuration, email authentication records, and SSL certificates โ€” ensuring nothing lapses unnoticed and every technical layer of your web presence stays properly configured.

The Real Difference

EG Managed Hosting vs
Cheap Shared Hosting

Cheap hosting looks attractive until something goes wrong โ€” and with shared hosting, it's a matter of when, not if. Here's what you're actually comparing.

Feature EG Managed Hosting Cheap Shared Hosting
Server Location ๐Ÿ‡ฆ๐Ÿ‡บ Australia Only Often USA or Singapore
Uptime Guarantee โœ… 99.9% Written SLA 99.9% (rarely honoured)
Backups โœ… Daily, off-site, 30โ€“90 days Weekly (if any), same server
Security Monitoring โœ… 24/7 with 2hr response None โ€” reactive only
WordPress Updates โœ… Managed & tested monthly Your responsibility
Support โœ… Local team, <2hr response Offshore chat, hours wait
Speed Optimisation โœ… Monthly Core Web Vitals audit None included
Malware Removal โœ… Included, no extra charge $150โ€“$500 per incident
Monthly Reporting โœ… Full transparency report No reporting provided
Server Resources โœ… Dedicated resources Shared with 100s of sites
How It Works

Our Onboarding
Process

01

Free Hosting Audit

We review your current hosting environment, site speed, security posture, and backup status โ€” then provide a clear assessment of risks and what needs to be improved. No obligation.

02

Plan & Migration Scope

We recommend the right plan for your site's needs and traffic, and provide a detailed migration plan โ€” covering every step, every risk, and the expected zero-downtime migration window.

03

Migration & Setup

We migrate your site to our managed infrastructure with zero downtime. Full setup of backups, security hardening, caching layers, CDN, SSL, and monitoring happens before DNS is ever pointed.

04

Go Live & Verification

DNS is updated, SSL is verified, all redirects are checked, load times are benchmarked, and a final security scan is run before we formally hand over the keys. Your site goes live faster and better.

05

Ongoing Management

Monthly updates, daily backups, security monitoring, speed audits, and regular reporting โ€” all handled by our team. You get a detailed report every month, and our team is always a call away.

Why EG Solutions

Why Businesses Choose
Our Managed Hosting

  • 01

    We Built Your Site โ€” We Know It Best

    If EG Solutions built your website, we already know your codebase, your plugins, your integrations, and your history. Hosting with us means no onboarding curve, no documentation handover, and no "we don't support that" โ€” we know your site better than anyone.

  • 02

    Australian Servers, Australian Team

    Your site's data never leaves Australia. Our servers are located in Sydney and Melbourne data centres, and you deal with the same local Parramatta team โ€” not offshore support agents working through a ticket queue who have never seen your site.

  • 03

    Proactive, Not Reactive

    Most hosting companies wait for you to notice a problem and submit a ticket. We monitor your site 24/7 and fix most issues before you ever know they existed. Our clients find out about downtime events when we send them the "all clear" โ€” not when a customer complains.

  • 04

    Transparent Monthly Reports

    Every month you receive a detailed report: uptime percentage, security scans completed, updates applied, backups verified, page speed scores, and any issues found and fixed. No surprises, no guessing โ€” complete visibility into your website's health.

  • 05

    No Lock-In Contracts

    We earn your business every month. Our hosting plans are month-to-month โ€” no minimum terms, no exit penalties, no holding your domain or files hostage. We're confident our service speaks for itself, which is why we don't need to trap you in a contract to keep you.

15+
YEARS
HOSTING

Since 2019, EG Solutions has managed hosting and maintenance for businesses across Sydney, New South Wales, and Australia. We've never lost a client's data, never missed an SLA window, and have maintained a 100% security breach-free track record on our managed platform.

500+
Sites Hosted
99.9%
Uptime SLA
5โ˜…
Google Rating
<2hr
Support SLA
Investment

Transparent Hosting
Plan Pricing

Simple, all-inclusive monthly plans โ€” no hidden fees, no surprise invoices, no add-ons you have to buy to get basic protection. All prices exclude GST.

Starter
Best for: Small business websites
$99
per month excl. GST
  • Australian managed hosting (up to 5GB)
  • Daily backups, 30-day retention
  • SSL certificate management
  • Monthly WordPress updates
  • Basic uptime monitoring
  • Monthly performance report
  • Email support (<24hr response)
Get Started โ†’
Most Popular
Business
Best for: Growing businesses
$199
per month excl. GST
  • Everything in Starter, plus:
  • Hosting up to 10GB + CDN
  • Daily backups, 60-day retention
  • 24/7 security monitoring & WAF
  • Speed optimisation (Core Web Vitals)
  • Minor content updates (2hrs/month)
  • Priority support (<2hr response)
  • Malware removal included
Get Started โ†’
Enterprise
Best for: High-traffic & e-commerce
$399
per month excl. GST
  • Everything in Business, plus:
  • Dedicated server resources
  • Daily backups, 90-day retention
  • SLA-backed <1hr critical response
  • Content updates (3hrs/month)
  • Quarterly security & performance audit
  • Dedicated account manager
  • Emergency after-hours support
Contact Sales โ†’
Common Questions

Web Hosting
FAQs

Can you migrate my existing website to your hosting?
Yes โ€” website migration is included at no extra charge when you sign up for any plan. We handle the entire migration process from your current host: copying all files, exporting and importing your database, configuring your new server environment, and updating DNS โ€” all with zero downtime. Most migrations are completed within 24โ€“48 hours.
What happens if my site gets hacked?
If your site is hacked while on our managed hosting, we handle the full malware removal and restoration at no additional cost โ€” typically within 4 hours. Our 24/7 security monitoring means we usually detect and neutralise threats before any visible damage occurs. We then run a full security audit to close the vulnerability that was exploited.
Do I own my website files and domain?
Absolutely. You own 100% of your website files, database, and domain name โ€” always. If you ever decide to leave (though we hope you won't), we provide a complete handover package including all files, database exports, and transfer assistance for your domain. There are no exit fees and no holdbacks.
How is your hosting different from cPanel shared hosting?
Shared hosting puts hundreds of websites on a single server โ€” if one site gets a traffic spike or is infected with malware, every site on that server suffers. Our managed hosting gives you dedicated resources on an optimised WordPress stack, with a real team monitoring and maintaining it. You're not competing for resources, and our team handles everything your site needs proactively.
What does "99.9% uptime" actually mean?
99.9% uptime equates to a maximum of approximately 8.7 hours of downtime per year โ€” and that's our written SLA commitment. In practice, our managed hosting clients average significantly better than this. Uptime is monitored continuously from multiple global locations, and any downtime event triggers immediate automated alerts to our team.
Is there a minimum contract term?
No. All our hosting plans are month-to-month with no lock-in contracts or minimum terms. We believe the best retention strategy is delivering excellent service โ€” not trapping clients in agreements. You can cancel or change plans at any time, with 30 days notice, and receive a full handover of your files and database.
Do you support WooCommerce and e-commerce sites?
Yes โ€” our Business and Enterprise plans are specifically suited for WooCommerce and e-commerce sites, which have higher performance and security requirements than standard websites. We configure dedicated PHP workers, Redis object caching, and optimised database settings for e-commerce workloads. Our Enterprise plan includes dedicated server resources for high-traffic stores.
How quickly can you respond if something goes wrong?
Starter plan clients receive a guaranteed email response within 24 business hours. Business plan clients receive priority support with a 2-hour response during business hours. Enterprise plan clients receive emergency support with a 1-hour response for critical issues, including after-hours and weekend coverage for site-down events.

Ready to Switch to
Hosting That Works?

Book a free hosting audit. We'll review your current setup, identify risks, and show you exactly what you're missing โ€” with no obligation and a guaranteed zero-downtime migration if you decide to switch.

Free migration ยท No lock-in contracts ยท Australian servers ยท Based in Parramatta, Sydney