EG Solutions was born in September 2009 out of a simple frustration: too many Sydney businesses were getting burned by agencies that over-promised, under-delivered, and disappeared the moment the invoice was paid.
We started with a different belief — that digital work should be personal, accountable, and focused on one thing above all else: growing your business. That belief hasn't changed in the 16+ years since.
For the first eight and a half years, EG Solutions operated as a sole trader led by founder Pramod, building websites and long-term client relationships one project at a time. In February 2018, the business was formally incorporated as IT Inspire Pty Ltd (ABN 21 624 449 510), trading as EG Solutions Sydney — a structural change driven by growth, not a restart. The brand, the founder, the standards, and many of the original clients are exactly the same as they were in 2009.
What began as a boutique web design studio has evolved into a full-service digital agency. When clients asked for SEO, we built a specialist SEO team. When they needed eCommerce, we developed deep expertise across Shopify, WooCommerce and custom platforms. When AI began reshaping how businesses operate, we were already building automation solutions for clients before most agencies had even heard the term.
Today, EG Solutions is a trusted digital partner to businesses across industries — healthcare, legal services, construction, eCommerce, hospitality, professional services, and SaaS. We're headquartered in Sydney CBD at Suite 5, Level 12, 189 Kent Street, with a secondary office in Parramatta, and we remain proudly Australian-owned and operated.
Our team is deliberately lean, senior, and specialist. We don't run a churn-and-burn model with junior staff handing your account off every six months. When you work with EG Solutions, you work with experienced professionals who are personally invested in your success — because our reputation depends on it.
IT Inspire Pty Ltd · ABN 21 624 449 510
We deliver honest, strategic, results-focused digital work - by people who genuinely care about your growth. Not metrics. Not vanity. Revenue, leads, and rankings that actually move your business forward.
To be the agency Australian SMEs call first when they need to grow online — and stay with for years because the results speak for themselves. Personal. Accountable. Always improving.
At EG Solutions, strategy and execution come from the same team. You won't be passed between a sales team, a project manager, and an offshore delivery team - we operate as a unified, senior group that is accountable for outcomes from the first conversation to the last report.
Pramod founded EG Solutions in September 2009, registering egsolutions.com.au and beginning as a solo freelancer with one goal: give Sydney businesses a better experience than the agency market was offering — more honesty, more accountability, and more genuine care about outcomes. For over eight years he operated independently, building websites, web applications, and long-term client relationships one project at a time. That hands-on freelance period also included working with several multinational digital brands as a Developer and Web Application Developer — experience that sharpened his technical depth and his understanding of what enterprise-grade quality looks like.
In February 2018, Pramod formalised the business by establishing IT Inspire Pty Ltd, trading as EG Solutions Sydney. What started as a one-person operation is now a full-service digital agency — but the founding principles haven't changed. Pramod personally oversees every client engagement, ensuring the standards EG Solutions was built on in 2009 are upheld across every project today. His direct communication style and refusal to delegate client relationships to account managers are why so many clients describe him as "not like other agency directors" — and why the majority of new business still comes through referrals.
When you start a project with EG Solutions, you'll speak to Pramod. When your project launches, Pramod is there. And when something needs resolving, Pramod picks up the phone.
LinkedIn ↗Ujwal brings a rare combination of design sensibility and technical foundation to every project at EG Solutions. With a degree in Software Engineering, he understands not just how a website should look — but how it should be built, how it should perform, and how it should rank.
As EG Solutions' lead Web Designer, Ujwal is responsible for crafting the visual identity of every site we deliver — from layout and typography to UI interactions and responsive behaviour. His design work is guided by conversion principles, not just aesthetics; every colour choice, spacing decision, and call-to-action placement is made with the end user and business outcome in mind.
Beyond design, Ujwal plays a key role in SEO and content strategy - structuring pages, writing metadata, planning content hierarchies, and ensuring every site we launch is search-engine-ready from day one. He also manages social media marketing and strategy for clients who need a consistent, professional presence across platforms — handling content calendars, creative assets, and audience engagement.
Ujwal's engineering background means he bridges the gap between design and development seamlessly. Designers who can't code create problems. Developers who can't design create ugly products. Ujwal does both - and that's exactly why our clients' websites look exceptional and work flawlessly.
Trilok is EG Solutions' Level 1 IT Support Engineer — the first point of contact when clients need technical help, and the person who ensures day-to-day IT operations run without interruption. With an IT graduate qualification and hands-on expertise across managed IT support, cloud computing, and business email platforms, Trilok keeps the infrastructure behind our clients' businesses running reliably and securely.
His core responsibilities span the full breadth of IT support that modern businesses depend on: managed IT services under fixed-fee agreements, hourly on-demand support, Office 365 and Google Workspace administration, disaster recovery planning, wireless and mobile solutions, and licence provisioning for Microsoft, backup, and productivity tools. Whether it's a mailbox migration, a permissions issue, a connectivity problem, or a full cloud environment setup - Trilok handles it methodically and communicates clearly throughout.
What sets Trilok apart is his structured approach to client support. Every client receives scheduled consulting meetings to proactively review their IT health, address emerging issues before they become urgent, and plan infrastructure changes aligned with business growth. It's not just break-fix support — it's a genuine IT partnership.
For EG Solutions clients who rely on us for hosting, email, and ongoing maintenance, Trilok is the person behind the scenes making sure everything stays online, stays updated, and stays secure. When something goes wrong at 9am on a Monday, Trilok is already on it.
Credentials matter — not because logos look good on a website, but because they represent real standards our team is held to and regularly tested on. Here's what qualifies us to do what we do.
Our Google Cloud partnership allows us to provision, manage, and resell Google Workspace (formerly G Suite) products including Gmail, Drive, Docs, and Meet for business clients. We manage cloud migration, user provisioning, security hardening, and ongoing administration for businesses of all sizes.
EG Solutions operates as IT Inspire Pty Ltd, a legally registered Australian company (ABN 21 624 449 510). All contracts are governed by Australian law, all data is handled under the Australian Privacy Act 1988, and all invoicing complies with Australian tax requirements. You're dealing with a legitimate, accountable Australian business - not a fly-by-night operation.
Senior-level WordPress theme and plugin development. We build to WordPress coding standards with a focus on performance, security, and maintainability.
Our Google rating reflects the honest experiences of real clients who trusted us with their most important digital assets. Every review represents a relationship, not just a transaction. We maintain our 5-star rating not by asking for reviews - but by earning them through genuine results and responsive service.
Every website we build or host is secured with SSL/TLS encryption as standard. We follow OWASP security guidelines in development, conduct vulnerability assessments on hosted sites, and ensure all eCommerce integrations meet PCI-DSS requirements. Your clients' data — and your reputation — are protected.
Certified for Facebook and Instagram advertising strategy, campaign management, and performance optimisation across Meta's advertising platforms.
Most agencies start with a proposal. We start with a conversation. Before we recommend anything, we want to understand your business - what you do, who you serve, what's working, what isn't, and where the real growth opportunity lies. That conversation shapes everything that follows. It means our recommendations are tailored to your actual situation, not templated from the last client we served. It means our pricing reflects what your project actually needs, not an inflated quote hedging against a brief we don't understand. And it means when we start work, we start with clarity - on both sides.
We start with a thorough discovery session - your goals, your audience, your competitive landscape, and your current digital footprint. No templates. No assumptions.
We build a tailored digital strategy that prioritises the highest-ROI activities for your specific situation. You'll know exactly what we're doing, why, and what success looks like before a single line of code is written.
Our specialist team delivers with precision and care. You're kept informed throughout with regular updates, milestone reviews, and an open line of communication - no disappearing into a development black hole.
We don't vanish at launch. We report on results, refine what we've built, and stay available as your business evolves. Most of our clients have been with us for years - because we treat every engagement as the beginning of a long-term partnership.
Don't take our word for it. Here's what Sydney businesses say after working with EG Solutions.
"EG Solutions are a great team to work with, perpetually serving to deliver clients' optimum results. "
"Great company to work with. We engaged EG Solutions for a web redesign and SEO. EG Solutions delivered excellent results and were easy to communicate with. Highly recommend."
"I have engaged Pramod in all my businesses over the last 3 years and in this time I have had terrific success and would highly recommend his services if you are serious about your business ."
"Pramod has designed and built my website after having started with many others who could not complete. He finished on time within budget and gave many extra tutorials and help along the way. Pramod was recommended to me by another one of his satisfied customers, if your are in need of the service he offers, give him a call, you will be glad that you did. Rob Master Coaching"
"Great results and advice. And great IT skills. Pramod is effective and communicates very well. He gets the job done on time, on budget and this makes a big difference. Thanks Pramod. "
"Eg Solutions web design was nothing short of spectacular. Pramod listened to what we wanted and went above and beyond our expectations. 5 star service."
Common questions from businesses considering working with us for the first time.
Something we haven't covered? Ask us directly - we're happy to answer any question about your specific project or business situation.
Book a free consultation with our Sydney team. We will review your current online presence, discuss your goals, and give you an honest assessment of what's possible - with no obligation to proceed.