AI Automation Services for Australian Businesses
At EG Solutions, we help businesses in Australia automate time-consuming tasks using advanced AI technology — without changing the systems, tools, or software you already use.
Unlike other automation providers who insist you rebuild or redesign your entire digital infrastructure, we work with what you already have.
Whether your system is custom-built, outdated, enterprise-level, or a simple mix of spreadsheets and web tools, we integrate AI directly into it.
- No expensive redevelopment
- No downtime
- No staff retraining
- No disruption to existing workflows
This makes EG Solutions the most affordable and practical AI automation partner for small to medium businesses across Australia.
Transform Your Traditional Services Into Fully Automated Workflows
Most organisations still rely on manual processes such as:
- Repetitive emails
- Data entry
- Updating spreadsheets
- Filling forms
- Processing documents
- Following up with customers
- Scheduling appointments
- Generating certificates
- Manually categorising enquiries
These tasks consume hours of staff time every week — without adding real value.
Our AI-powered automation replaces these tasks with systems that work:
- 24 hours a day
- 7 days a week
- With 100% consistency
- Within your current software environment
We don’t force you to adopt a new platform. We simply automate what you already do.
What Makes EG Solutions Different?
We Work With Your Existing Software (Even Custom Systems)
Whether you use:
- Custom-built internal software
- Legacy applications
- WordPress portals
- MYOB/Xero
- Google Workspace
- Microsoft 365
- Internal CRMs
- Project management tools
- Labour hire systems
- Billing platforms
- Old desktop software
- Cloud applications
- Spreadsheets
- APIs
- Databases
We can integrate AI automation into your existing system, so you don’t need to redesign or rebuild anything.
This is our biggest specialty and one of the main reasons businesses choose EG Solutions.
Affordable Automation for All Business Sizes
Automation agencies often charge large amount of budget for custom builds or system replacements.
Our approach is different:
We automate your workflows – NOT your entire system.
This means:
- Lower cost
- Faster delivery
- No business disruption
- No costly system migrations
You get the benefits of AI without the high price tag.
No Business Disruption
We plan and deploy automation, so your team can keep working normally.
- No redesign
- No downtime
- No migration
- No new learning curve
Your staff keeps using the same tools – they just get automated versions of time-consuming tasks.
We Support All Industries & Business Sizes
From micro businesses to enterprises, from trades to legal firms – our automation solutions fit every workflow.
What We Automate (No System Rebuild Required)
AI Document & Form Automation
We automate all document-heavy tasks:
- Extracting data from PDFs, images, forms, or scanned files
- Auto-filling details into your existing software
- Creating automated reports
- Filing documents into folders or cloud storage
- Generating certificates, agreements, and letters
- Validating information against your database
Works with your custom or existing system.
AI Email & Inbox Automation
We train AI agents to:
- Read and understand incoming emails
- Categorise, tag, and prioritise messages
- Auto-reply based on your rules
- Forward emails to the correct team
- Create tasks in your existing system
- Update your CRM or database
All integrated with your current email provider – Gmail, Outlook, or internal mail systems.
AI Customer Service Automation
We automate both first-level and advanced customer interactions:
- Chatbots
- FAQ automation
- Form submissions
- WhatsApp/SMS bots
- Appointment confirmations
- Follow-ups and reminders
- Support ticket routing
- Lead qualification
Again, your existing CRM or ticketing system stays the same.
Business Workflow Automation
Examples include:
- Sales pipelines
- HR onboarding
- Induction processes
- Compliance tracking
- Approval workflows
- Recruitment processing
- Timesheet workflows
- Staff allocation
- Task & project updates
- Payment reminders
We simply automate the steps that your team currently does manually.
Data Processing & Reporting Automation
We turn slow manual reporting into real-time digital dashboards:
- Daily/weekly/monthly reports
- Financial summaries
- KPI dashboards
- Staff performance reports
- Sales reports
- Inventory sync reports
- Custom analytics
Data is pulled from your existing system – even custom-built ones.
AI Agents for Your Custom System
Many businesses use custom-built systems developed years ago.
These systems may not support new upgrades – but they still work.
Our AI agents can:
- Read data from your custom system
- Input information automatically
- Create tasks
- Generate documents
- Communicate with staff or customers
- Automate internal processes
You continue using your system exactly as it is – we just give it AI superpowers.
Our AI Automation Process (Designed to Protect Your Existing Systems)
Step 1 – Free Automation Assessment
We review your existing tools and identify what can be automated.
Step 2 – Workflow Mapping
We map your business processes step-by-step.
Step 3 – Integration Planning
We design automation that fits inside your current system architecture.
Step 4 – Build & Test AI Automations
We create automations using:
- AI agents
- API workflows
- System connectors
- Custom scripts
- Direct integration into your existing software
Step 5 – Staff Onboarding (Simple Training)
Your team doesn’t need to learn a new system – just how to use the automation.
Step 6 – Deployment & Ongoing Support
We offer continuous improvements, support, and updates.
Industries We Serve
We automate workflows for:
- Conveyancers & legal firms
- Real estate agencies
- Trades & construction
- NDIS & disability care
- Healthcare & dental
- Education & tutoring centres
- Retail & eCommerce
- Logistics & transport
- Labour hire & recruitment
- Cleaning & maintenance
- Accounting & financial services
- Hospitality
- Custom business systems
Every industry has repetitive tasks – we automate them all.
